Our Values
We recognise the voluntary nature of our relationship with our constituents, the vital part that consensus plays and the importance of remembering the community context in which local authorities operate. In carrying out our objectives we will:
- Value and care for our customers by talking to them, being responsive to their needs and respecting their freedom to choose.
- Value our staff by encouraging initiative and recognising effort and achievement.
- Value our colleagues by understanding each person's role and contribution in achieving our objectives.
- Provide a quality service to both external and internal customers.
- Value our reputation and ensure that all staff take pride in it.
Underpinning all this is the need for effective communication at and between all levels within the Organisation and with the customers outside. It is the responsibility of everyone to be alert to information which impacts on the Organisation and to warn and encourage management.
There will be regular staff and briefing meetings in which all are expected to contribute positively and a programme of training and development which all will attend.
North West Employers' Policies
Bullying and Harassment PolicyCustomer Care PolicyEquality and Diversity PolicyLearning and Development PolicyPeople Management Strategy